What Support to Expect from Your Website Host

graphic of web servers depicting hosting and network

Written by Donald B. Moore

Don Moore is an experienced technical professional and has worked in technical project implementation, software design, development, and marketing throughout his career. Prior experience includes IBM Business Partner for imaging software, Virtual Learning Technologies Business Development Manager for EMEA (primarily Munich and London), IBM Senior Software Sales Representative for Data Management solutions, and vitalEsafe principal and Business Development Manager.

January 8, 2013

We are often asked what are characteristics of a top quality host. The items that typically come to mind are:

Servers appropriately configured for the web hosting application. In our case we predominately develop with the Joomla content management system so it is essential to have servers set up for Joomla.
The host doesn’t put excessive sites on a shared server. To find out how many sites are hosted on the same server as your website go here.
24 x 7 support that is prompt and professional
MTS will be happy to set you up on our account with one of our fine hosting providers and believe you will be very pleased with the level of support you receive.

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