Live & AI
Chat Solutions
Be There, Even When You’re Not
We offer both Live Chat Operators for sales conversions and AI Chat Bots for answering questions. Live Operators are industry-trained agents that will follow your outlined sales process. While AI Chat Bots listen to and answer questions that you have “trained” it to know.
Why chat?
- 40% increase in online leads with live chat.
- 42% of leads are captured outside of normal business hours.
- On average, the likelihood of conversion drops nearly 8% for every additional 30 seconds of response time.
- 21% of live chat sessions are completely unanswered by businesses.
Our Logo Design Process
Consumers Want to Chat
While 89% of consumers would like to use messaging to communicate with businesses, only 48% of businesses are equipped to connect with customers through a message.
Shift to Text-Based Communication Preferences
The average American spends 26 minutes texting versus 6 minutes on a phone call.
Messaging Means Business
53% say they are more likely to shop with a business they can message directly.
Live Chat Operators
PAY FOR PERFORMANCE
There is a modest installation fee for our live chat service and then a cost per lead. You can set your budget for how much you want to spend on leads each month!
We define a lead as qualified when:
The visitor provides their name
The visitor is within the business service area as defined by you
The visitor provides their contact information
The visitor is seeking a service provide by the Business
AI Chat Bot
PAY AS YOU GROW
Plans are based on usage and setup support. You’ll have the opportunity to provide your information to “train” your chatbot to respond just as you would.
We define a lead as qualified when:
Chat on your website
Chat on Google Business Profile
Chat on Facebook
Use Chat GPT for Intelligence
Have Questions? Find answers to common website questions in our FAQs!
Defining Leads
When you receive a lead, it’s classified one of three ways:
- “Sales” (billable)
Someone we’ve chatted with where we’ve obtained their name and contact information (phone number and/or email address), they’re interested in a product/service you provide, they’re within your geographic service area. - “Other” (non-billable)
Someone who’s outside of your geographic area, someone looking for a service your company doesn’t provide, someone looking for a job, etc. - “Service” (non-billable)
An existing customer of yours – they may be trying to reschedule an appointment, etc.
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